Easy, Secure, and Seamless: How Payments Work for Guests on Vanly

Your journey starts with peace of mind.

Anna @ Vanly ·  

When you're ready to book your stay through Vanly, we want the process to feel just as smooth as your travels. That’s why we use Stripe to handle payments—a trusted and secure platform used by millions of businesses worldwide. Stripe processes the transaction safely, while Vanly manages your reservation and experience from start to finish.

Why Stripe?

Stripe is fast, reliable, and incredibly secure. With built-in fraud protection and industry-grade encryption, your personal and payment information is safeguarded from the moment you enter it. You can pay with confidence using your credit or debit card—no extra accounts or complicated steps.

What You’ll See When Booking

When you book a stay on Vanly, you will:

  1. Enter your card details at checkout (all handled directly by Stripe).

  2. See the full price upfront—including the nightly rate, extra experiences, any amenities you’ve added, and a small Vanly service fee.

  3. Only be charged when your booking is confirmed by the host.

You’ll get a clear receipt via email, and your reservation details will be stored in your Vanly account.

Where Does Your Money Go?

We believe in transparency. Here's a quick breakdown:

  • 90% goes directly to your host—supporting individuals, families, and small businesses.

  • 10% goes to Vanly, helping us maintain the platform, support users, and grow the community.

What If I Need to Cancel?

If your plans change, you’ll find each host’s cancellation policy clearly listed before you book. Stripe helps us issue refunds quickly and efficiently based on those terms.

Secure, Easy, Worry-Free

We chose Stripe because it prioritizes you: security, ease of use, and reliability are built into every step. So when you're ready to find your next place to stay, you can focus on the journey—not the payment.